Orders are delivered BPost, PostNL or DPD Post. The costs for the delivery outside the EU including any possible customs duties are to be borne by the customer.

Delivery

Orders are sent out once a week. Your order will be added to the next shipment as soon as all items are on stock. Items marked as “In stock” usually will be added to the next shipment within 24 hours.  In order to wait for potentially missing stock, your order can be on hold for up to 4 weeks until all products are available. After those 4 weeks all available items will be sent out. Products not included need to be re-ordered.

Shipping damage

Please pay attention to the condition of your delivery on its arrival. It can be opened while witnessed by the postman. Don’t accept any damaged or pre-opened packages – otherwise you accept the receipt of the undamaged delivery in silence (if in doubt, note the name of the postman or employee of shipping).